786net Privacy Policy

1 How We Use Your Personal Data

786net processes your personal data on the basis of contractual necessity (to deliver the services you have registered for), legal obligation (to comply with anti-money-laundering, age verification, and tax reporting requirements), and legitimate interest (to maintain platform security and prevent fraud). The specific purposes for which your data is used include:

• Creating, verifying, and maintaining your 786net account.
• Processing deposits and withdrawals via bKash, Nagad, Rocket, Upay, and other approved payment channels.
• Conducting identity and age verification to confirm that you are aged 21 or above and are the legitimate account holder.
• Detecting and preventing fraudulent activity, money laundering, and abuse of the platform, including bonus abuse and multi-accounting.
• Delivering customer support, responding to queries, and resolving disputes through the Support page.
• Sending transactional notifications — such as deposit confirmations, withdrawal updates, and security alerts — to your registered mobile number.
• Sending promotional communications where you have opted in to receive them. You may withdraw this consent at any time by contacting support.
• Analysing aggregated, anonymised usage data to improve the 786net platform, its features, and the overall player experience.
• Complying with applicable legal and regulatory requirements, including responding to lawful requests from competent authorities.

786net will not use your personal data for any purpose that is incompatible with the purposes described above without first obtaining your explicit consent or establishing a new lawful basis for processing.

2 Legal Basis for Processing

786net relies on the following legal bases to process your personal data, depending on the nature of the processing activity:

• Contract Performance: Processing necessary to create your account, process transactions, and deliver the services described in the 786net Terms & Conditions.
• Legal Obligation: Processing required to comply with applicable laws, including Know Your Customer (KYC) requirements, anti-money-laundering (AML) regulations, and record-keeping obligations.
• Legitimate Interests: Processing for fraud prevention, platform security, responsible gaming monitoring, and general business analytics, provided that such interests are not overridden by your fundamental rights and freedoms.
• Consent: Processing for direct marketing communications and optional personalisation features, where you have freely given specific, informed consent. You may withdraw consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

3 Sharing Your Data with Third Parties

786net does not sell your personal data. We may, however, share your data with carefully selected third parties in the following limited circumstances:

• Payment Processors: bKash, Nagad, Rocket, Upay, Visa, Mastercard, and partner banks receive the minimum data necessary to process your transactions. These providers are bound by their own privacy and data security obligations.
• Identity Verification Providers: Third-party KYC service providers may process your identification documents to confirm your identity and age. These providers operate under strict confidentiality agreements with 786net.
• Game Technology Providers: Casino game providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi receive session-level data required to run game rounds. These providers do not receive your full personal profile.
• Legal and Regulatory Authorities: 786net may disclose personal data to law enforcement agencies, financial intelligence units, or other competent authorities where required by applicable law or in response to a lawful order.
• Fraud Prevention Networks: Where necessary, 786net may share data with industry fraud prevention services to identify and block fraudulent actors across the online gaming sector.

All third-party service providers engaged by 786net are contractually required to process personal data only for the specific purpose for which it was shared, to maintain appropriate security standards, and to comply with applicable data protection requirements.

4 Data Retention

786net retains your personal data for as long as your account remains active and for such additional periods as are required by applicable law or legitimate business necessity. The following general retention periods apply:

• Account registration and identity verification data is retained for a minimum of five (5) years following account closure, in line with standard anti-money-laundering record-keeping requirements.
• Financial transaction records are retained for a minimum of five (5) years from the date of each transaction.
• Gaming activity records are retained for three (3) years from the date of each session or until account closure, whichever is later.
• Customer support communications are retained for two (2) years from the date of the last message in a support thread.
• Technical and device data logs are retained for up to twelve (12) months for security and fraud detection purposes.

Following the expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be linked to you as an individual. Where anonymised data is retained for statistical or analytical purposes, it no longer constitutes personal data and is not subject to this policy.

5 Data Security

786net employs a range of technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Key security measures in place include:

• TLS/SSL encryption for all data transmitted between your device and the 786net platform.
• Encryption of sensitive data at rest, including financial records and identity documents.
• Role-based access controls that limit staff access to personal data on a strict need-to-know basis.
• Regular security assessments and penetration testing of the 786net platform infrastructure.
• Two-factor authentication options for account login to reduce the risk of unauthorised access.
• Automated fraud detection systems that monitor transactions and account activity for anomalous patterns in real time.

While 786net takes data security seriously and applies industry-standard protections, no system can guarantee absolute security. In the event of a data breach that poses a material risk to your rights, 786net will notify affected account holders as soon as reasonably practicable following discovery of the incident.

6 Cookies and Tracking Technologies

786net uses cookies and similar technologies to operate the platform effectively. Cookies are small text files stored on your device that allow us to recognise your browser and remember your session state. The categories of cookies used by 786net include:

• Strictly Necessary Cookies: Required for core platform functions such as maintaining your login session and processing transactions. These cannot be disabled without impairing platform functionality.
• Performance Cookies: Collect aggregated, anonymised data about how players navigate 786net, which pages are most visited, and where errors occur. This data is used to improve the platform.
• Functional Cookies: Remember your preferences, such as language settings, to personalise your experience on return visits.
• Security Cookies: Help detect and prevent fraudulent activity, including session hijacking and cross-site request forgery attacks.

You can manage or delete cookies through your browser settings at any time. Blocking strictly necessary cookies will prevent some parts of 786net from functioning correctly. 786net does not use third-party advertising or behavioural tracking cookies.

7 Your Data Rights

As a registered 786net account holder, you have the following rights in relation to your personal data. To exercise any of these rights, please contact us through the Support page. We will acknowledge your request within five (5) business days and aim to fulfil it within thirty (30) days:

• Right of Access: You may request a copy of the personal data 786net holds about you, together with an explanation of how it is being used.
• Right to Rectification: You may request correction of any personal data that is inaccurate or incomplete.
• Right to Erasure: In certain circumstances, you may request deletion of your personal data. This right may be limited where retention is required by law or for legitimate dispute resolution purposes.
• Right to Restrict Processing: You may request that 786net temporarily restrict the processing of your data while a correction or objection request is being assessed.
• Right to Data Portability: Where processing is based on consent or contract, you may request a copy of your personal data in a structured, commonly used, machine-readable format.
• Right to Object: You may object to processing carried out on the basis of legitimate interests, including direct marketing. 786net will cease such processing unless it can demonstrate compelling legitimate grounds that override your interests.
• Right to Withdraw Consent: Where processing is based on consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.

8 Children and Minors

786net is strictly an adults-only platform. Access to and use of 786net is prohibited for any person under the age of 21. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a minor, we will immediately close the associated account, void all bets and transactions linked to it, and permanently delete the minor's personal data from our systems.

If you are a parent or guardian and believe that a minor has registered on 786net, please contact us immediately through the Support page so that appropriate action can be taken without delay.

9 Changes to This Privacy Policy

786net reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. Material changes will be communicated to registered account holders via the mobile number associated with their account at least seven (7) days before the new policy takes effect, where reasonably practicable. The updated policy will be published on this page with a revised effective date.

We encourage you to review this page periodically so that you remain informed about how 786net protects your personal data. Your continued use of the platform after any update constitutes your acceptance of the revised Privacy Policy.

10 Contact Us Regarding Privacy

If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data by 786net, please contact our support team through the Support page. You may also reach us at [email protected] (this is a plain text address — not a clickable link). Our team operates on Bangladesh Standard Time (BST, UTC+6) and responds seven days a week. We are committed to addressing all privacy-related enquiries promptly and transparently.